DSL Extreme TrueSTREAM internet false advertising class action settlement

Rear view of technician on wooden ladder checking fiber optic cables in internet splitter box on electric pole against blue sky background
(Photo Credit: Prapat Aowsakorn/Shutterstock)
Telecom Evolutions LLC and Quality Speaks LLC (together known as DSL Extreme) have agreed to a settlement to end consumer claims that the companies violated California law by falsely advertising their DSL Extreme TrueSTREAM internet services as “fiber optic.”

Class members include consumers who meet the following criteria:

  • Purchased at least one of the four TrueSTREAM internet services packages between March 1, 2015, and July 14, 2017:
    • 7I 68kb
    • 1.5mb
    • 3.0mb
    • 6.0mb
  • Maintained a standard copper-based phone line with AT&T for the duration of the time they had the TrueSTREAM service or lived in an area serviced by the ADSL1
  • Lived in one of the following area codes and had a phone line with said area code: 213; 310; 323; 408; 415; 424; 442; 510; 562; 619; 626; 628; 650; 657; 661; 669; 707; 714; 747; 805; 818; 831; 858; 909; 925; 949; or 951

DSL Extreme offers DSL, dial-up, web hosting and other products and services for both consumers and businesses throughout the US, according to the company’s website. Its network serves tens of thousands of clients.

Per the terms of the DSL Extreme TrueSTREAM internet false advertising class action settlementDSL Extreme has agreed to compensate affected consumers with cash payments, and has agreed to stop referring to their TrueSTREAM internet services as fiber optic if consumers are not connected via fiber optic cable between their homes and the central DSL Extreme office.

Class members are eligible to receive cash benefits based on the TrueSTREAM services to which they subscribed:

  • TrueSTREAM 768 kbps package subscribers are eligible to receive $5 per month for each month they had active service, through May 27, 2022
  • TrueSTREAM 1.5 mb package subscribers are eligible to receive $8 per month for each month they had active service, through May 27, 2022
  • TrueSTREAM 3.0 mb package subscribers are eligible to receive $13 per month for each month they had active service, through May 27, 2022
  • TrueSTREAM 6.0 mb package subscribers are eligible to receive $13 per month for each month they had active service, through May 27, 2022

DSL Extreme has not admitted any wrongdoing to the claims made in the class action lawsuit but has agreed to settle with consumers to avoid the continued costs and risks of litigation.

The deadline to opt out of the settlement, submit a dispute or file an objection to the settlement is Dec. 21, 2022.

Class members are invited to attend a fairness hearing for the DSL Extreme settlement scheduled for Jan. 20, 2023.

The deadline to file a claim is Dec. 21, 2022.

Who’s Eligible
Class members include consumers who meet the following criteria:

  • Purchased at least one of the four TrueSTREAM internet services packages between March 1, 2015, and July 14, 2017:
    • 7I 68kb
    • 1.5mb
    • 3.0mb
    • 6.0mb
  • Maintained a standard copper-based phone line with AT&T for the duration of the time they had the TrueSTREAM service or lived in an area serviced by the ADSL1
  • Lived in one of the following area codes and had a phone line with said area code: 213; 310; 323; 408; 415; 424; 442; 510; 562; 619; 626; 628; 650; 657; 661; 669; 707; 714; 747; 805; 818; 831; 858; 909; 925; 949; or 951
Proof of purchase
No proof of purchase applicable
claim form

GRADE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of others open class action settlements you may be eligible for.

case name
Chinitz v. Telecom Evolutions, LLC, case no. 18STCV08068, in the Superior Court of California, County of Los Angeles
Claims Administrator
Chinitz v. Telecom Evolutions
c/o Kroll Settlement Administration
PO Box 5324
New York, NY 10150-5324
info@fiberopticsettlement.com
833-620-3580
Class Counsel
Michael R Reese
George V Granade
Charles D Moore
REESE LLP

Clayton D Halunen
HALUNEN LAW

Defense Counsel
Fletcher C Alford
Louis A Dorny
GORDON REES SCULLY MANSUKHANI LLP

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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.




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