Broadband internet access grows in importance, but some areas lag behind

Aug. 6—The COVID-19 pandemic brought into focus an indisputable fact about the US today: Access to quality internet service is key to full participation in society and the economy.

As workplaces and schools moved online and households increasingly relied on internet-enabled services like e-commerce and streaming platforms, those with good internet service were better able to manage the transition than those without.

But inequitable access to high-speed internet has been an issue for much longer than the last two years. Policymakers and business leaders — especially those from low-income and rural communities — have long advocated for increased investment in broadband infrastructure to unlock greater economic opportunities in underprivileged areas.

These efforts, along with the access issues raised during the pandemic, have inspired major action over the last two years. Federal COVID relief legislation like the CARES Act and American Rescue Plan included funds to support broadband expansion, and a $65 billion investment in broadband was one of the major components of the bipartisan infrastructure package signed into law last November.

The importance of connecting more Americans has grown as the internet has become a more ubiquitous part of society and the economy over time. Beginning in the 1990s, the internet moved from primarily government and academic uses to application for communications, business and other wide-ranging uses. By 2000, just over half of US adults reported using the internet in some capacity, and innovations like e-commerce and smartphones encouraged even greater adoption in the two decades since. Today, 93% of American adults report using the internet, according to a recent survey by Pew Research Center.

While internet use is certainly common, some populations and parts of the country may face greater barriers to reliable internet access. Experts refer to a “digital divide” between those who have reliable access to internet technologies and those who do not. Low-income, rural and minority households all tend to have less access to quality internet service and related technologies. In some cases, these households cannot afford the cost of service, but in others, internet providers may not serve their communities at all for financial or logistical reasons.

The Southeast is the region of the US that lags furthest behind the rest of the country when it comes to broadband internet access, along with access to computers in the home. In Mississippi, for example, just over half (50.1%) of all households have access to broadband internet, and only around 64.2% have a desktop or laptop computer. In contrast, many states in the Northeast and West have much better access to technology. New Hampshire leads all states in the share of households with broadband internet access, at 79.9%, and Utah leads in the share of households with a computer, at 87.5%.

Further, there are some signs that states with fewer households able to access the internet also have worse internet quality overall. States with a higher percentage of households that have broadband also tend to have higher average download speeds. There is a similar but weaker correlation between the percentage of households with a computer and average download speeds.

Missouri ranks at 28, with 101.3 average megabytes per second average download speed, which is considered 14.9% slower than the national average. The state is also lacking in households with broadband internet. It’s an issue that’s been brought up by Buchanan County commissioners like Lee Sawyer, who see rural areas lagging behind the digital curve.

“You really take for granted connectivity, if you have good connectivity, and if you don’t, you’re limited with opportunities,” Sawyer said in a previous interview.

Many of the states that lead in download speeds are densely populated and have strong economies, which helps service providers justify the cost of building infrastructure. States in the Mid-Atlantic and New England regions are among those with the fastest internet, but residents of other well-populated and prospering states like California, Texas and Florida also enjoy excellent internet speeds.

The internet speed data used in this analysis is from’s Fastest and Slowest States for Internet Speeds report. Statistics on internet and computer access are from the US Census Bureau and Pew Research Center. For the purpose of this analysis, statistics on broadband access include high-speed internet subscriptions, such as cable or DSL, and do not include cellular data plans. To determine the states with the fastest internet, researchers at ranked states based on the average download speed measured in megabits per second.

News-Press NOW’s Andrew Gaug contributed to this report.

Andrew Gaug can be reached at

Follow him on Twitter: @NPNOWGaug

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